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Product support is a vital ingredient to the success of parts and service.
We have trained Product Support Sales Representatives at each of our locations
that can assist you in all aspects of your business. We provide free undercarriage
inspections, complete machine inspection, free sourcing of new parts (all
manufacturers), and free source of used parts. Our staff specializes in
helping you solve problems, which in turn make you more profitable. Our
philosophy is "Roland is your One-Stop-Shop."
Did we mention that we are consistent winners of Komatsu's "Chairman"
and "President's" awards, as well as a parts "Premier Partner"?
All of these "Attaboy's" are the result of a rigorous qualifying
process that measures Roland Machinery's ability to deliver outstanding
customer satisfaction. We value these awards as testimony to our ongoing
drive to help you compete. Our Product Support personnel who will serve
you have made this possible.
So that we may introduce your PSSR representative to you, please select your state from the drop-down menu below and then browse the interactive PSSR territory map with your mouse. You will be provided with your representative's mobile telephone number and a one-click opportunity to contact him by e-mail.
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| Product Support Representatives: |
| Darrin Caho & Bob Biggs - Springfield, IL |
| Mike Grubbs & Kevin Skrtich - Bolingbrook, IL |
| Rick
Stoerger - Carterville, IL |
| Kevin Cox - Cape Girardeau, MO |
| Les Cosgrove & Nick Palazzolo - Bridgeton, MO |
| Kenny Morris - Columbia, MO |
| David Carlstead - Palmyra, MO |
| Mike Grubbs & Ray Heffernan - Marengo, IL |
| Mark Passine - Portage, IN |
| Mike McGee - Eau Claire, WI |
| Ken Larson - Escanaba, MI |
| John Lyon - Franksville, WI |
| Darryl Bergmann - DePere, WI |
| Mike Haaker - DeForest, WI |
| Mike Fontana - Schofield, WI |
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