Responsive Service ...
ROLAND MACHINERY COMPANY is committed to your service needs with 80 service trucks to meet the growing demand of your field service requirements. All branches have OEM trained mechanics for all of our manufacturers to assure that Roland is your One-Stop-Shop for all your equipment needs. Our Product Support Sales Representatives are available to assist you in your service requirements.
We have several services available to make sure your equipment is serviced to maximize your uptime. Just click on any service for more information.
24 Hour emergency service
Roland Machinery provides 24 hour parts and on-site emergency service. Click here to contact the location nearest you.
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Repair & maintenance programs
Any type of service for your equipment is available at our fifteen locations throughout Illinois, Indiana, Michigan, Missouri and Wisconsin. Ask about our total Repair & Maintenance Contract for maximum productivity and cost savings. Call to schedule a service visit at the location nearest you.
Preventive Maintenance
Whether you have one machine or fifty, your equipment deserves the same care that Roland Machinery gives its own rental fleet. That's why we offer a Preventive Maintenance program to help you maintain your equipment.
All makes undercarriage program
Undercarriage costs consume a significant portion of the average operating cost-per-hour for your track-type equipment; properly maintaining your undercarriage systems is essential. Roland Machinery offers a comprehensive undercarriage management program for all manufacturers, including a FREE computer assisted Track Management System (TMS). Roland Machinery stocks a large inventory of Komatsu and CAT undercarriage for immediate delivery.
Factory trained, certified technicians
Roland's technicians are factory trained and certified to assure that they are experts in performing each of the services we offer. We are proud of the responsive service we give to our customers and realize that the quality of our service depends on the capabilities of our technicians.
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Oklahoma State University Komatsu ACT Program
KOMATSU ACT is a technician training program that combines classroom study with on the job training. Scholarships are available. For more information, click the logo at right.
State-of-the-art equipment
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Our state-of-the-art equipment and service vehicles are carefully selected and designed to provide the best possible service for our customers. Electronic test equipment and hydraulic test equipment, laptop computers, and other diagnostic tooling are upgraded routinely to assure that we are offering our customers the best service available. With the proper tools, our technicians can perform diagnostics quickly and complete repairs properly.
KOMTRAX™
KOMTRAX™ is Komatsu’s wireless equipment monitoring system. Through the web you can monitor your machines daily activities and performance. Information is provided for several areas. For more information, click here.
Remanufacturing and rebuild program
Our remanufacturing services are available for Mechanical Components, Engines, Transmissions, Torque Converters, Final Drives, and Hydraulic Cylinders. Components are rebuilt for any brand, any model at OEM specifications. We provide a quick turnaround for these services and can save you up to 40% over buying new.
Service Tip of the Week
Oil and Wear Analysis -- KOWA
Analyzing an oil sample tells you what's working properly and what may need repair in your machine.
The Komatsu Oil & Wear Analysis (KOWA) program determines how your machine is performing, based on a small sample of oil or other fluids. KOWA detects fuel dilution and coolant leaks, identifies contaminants, and measures wear-metals. Roland technicians will help interpret this information. Regular sampling provides indications of increasing contaminants, so you can schedule repairs at the optimum time.
- Avoid unplanned downtime
- Increase component life
- Increase safety during machine operation
- Reduce costs for equipment parts and service
