This privacy policy for Roland Machinery Co. ("We",
"Us" or "Our") tells you how we may
collect, use and share your information when you visit our website
www.rolandmachinery.com.
We appreciate your decision to use our website
www.rolandmachinery.com
and to trust us with your valuable personal information. In this document,
we seek to explain in the clearest terms possible our privacy practices.
We strongly encourage you to read this document (and any other related
documents) carefully before using the website. If there are any terms or
conditions in this document that you do not agree with, please do not use
the website, or in case you are already using it, please discontinue the
use immediately. Please read this Privacy Policy carefully to understand
our practices regarding your personal information. Your use of the website
is also subject to any other applicable terms and notices presented on the
website.
What information do we collect about you?
When we collect information, we do so to ensure that you get to experience
our service seamlessly. For that, we collect the following information.
Some are your personal information and some are your sensitive personal
information.
The personal information that we collect about you are the following:
- Name
- Address
- Email address
- Professional or employment related information
Sometimes, we also collect sensitive personal information from you, which
includes the following:
- Telephone number
- Company or organization name
How do we collect such information?
We may use any of the following three ways to get information about you.
- The information that you give us
- The information that we automatically collect from you
- Information that we collect from third parties
Before going into the reasons why we collect the information that we do,
we want you to understand what the above three terms mean.
a. The information that you give us
When you contact us, submit a website form, request information, or
otherwise communicate with us, you may provide information such as your
name, email address, telephone number, company or organization, address,
and project or inquiry details.
b. The information that we automatically collect from you
When you access our service from a device, we may automatically collect
information from your device, such as through the use of cookies. You will
know more about automatic collection of personal information in the next
section.
c. Information that we collect from third parties
We may receive limited information from service providers, referral
sources, publicly available business directories, social media platforms,
or other third parties when permitted by law.
Cookies and similar technologies
Cookies and similar technologies are small data files stored on or
accessed through your device. They may be used to operate the website,
remember preferences, understand website usage, improve performance, and
support other functions described in our Cookie Policy.
For more information about cookies and similar technologies, please visit
our
cookie policy.
Do not track requests
We respond to "do not track" requests in the following manner:
Some web browsers provide a “Do Not Track” signal. Because there is
currently no universally accepted standard for responding to these
signals, our website does not respond to traditional Do Not Track
browser settings. However, visitors may manage non-essential cookies
through our cookie consent banner and may change or withdraw their
preferences at any time using the cookie settings control available on
the website.
Why do we collect information about you?
We collect information about you for a variety of reasons. It helps us,
among other things, to serve you better. The following are the ways in
which we use the information that we collect about you.
- To provide and maintain service
- To perform a contract with us
- To evaluate and improve our products/services
- To examine the usage trends
- To contact the user
- To send marketing and promotional communications
How long do we retain your information?
We will only keep your personal information for as long as it is
necessary, unless a longer retention period is required or permitted by
law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal
information, we will either delete or anonymise such information, or, if
this is not possible (for example, because your personal information has
been stored in backup archives), then we will securely store your personal
information and isolate it from any further processing until deletion is
possible.
Do we share your information?
We may share your information with third parties in the following ways:
-
Sharing with your consent: When you give consent, we
may share your information with third parties for the purposes that
are mentioned in the consent notification.
-
Legal Obligations: We may disclose information where
we are legally required to do so in order to comply with applicable
law, governmental requests, a judicial proceeding, court order, or
legal process, such as in response to a court order or a subpoena
(including in response to public authorities to meet national security
or law enforcement requirements).
-
For business transfers: We may share your personal
information in connection with, or during the course of negotiations
regarding merger, sale of business assets, financing or acquisition of
all or a part of our business by another entity.
-
Service Providers: We may share personal information
with vendors and service providers that perform services on our
behalf, such as website hosting and maintenance, email delivery,
customer relationship management, analytics, security, cookie-consent
management, and professional support. These parties may use the
information only as necessary to provide services to us and subject to
applicable contractual and legal requirements.
Sale/sharing of information
We do not sell personal information for monetary consideration. We may
disclose personal information to service providers and other parties as
described in this Privacy Policy. Where applicable law defines certain
advertising or analytics disclosures as a “sale” or “sharing,” visitors
may exercise any rights provided under applicable law.
Disclosure of personally sensitive information
We do not disclose personally sensitive information for purposes other
than the following:
- To perform services or deliver goods.
-
To prevent, detect, and investigate security incidents that compromise
the availability, authenticity, integrity, or confidentiality of
stored or transmitted personal information.
-
To resist malicious, deceptive, fraudulent, or illegal actions
directed at the business and to prosecute those responsible for those
actions.
- To ensure safety of natural persons.
-
For short-term, transient use, including, but not limited to, non
personalised advertising shown as part of a consumer's current
interaction with the business.
- To perform services on behalf of the business
-
To verify or maintain the quality or safety of a product, service, or
device and to improve or upgrade them.
-
To collect or process sensitive personal information where such
collection or processing is not for the purpose of inferring
characteristics about a consumer.
GDPR Disclosures (European Privacy Rights, Where Applicable)
Cross border data transfer
The information that we collect from you, including your personal data, may be processed in locations outside the European Union, where data transfer laws may differ from those in effect in your jurisdiction. In some cases, the transfer may be to countries classified as 'adequate countries' by the European Union (see here for details on adequate countries). However, where the transfer is not to an adequate country, we have implemented appropriate legal measures in accordance with the General Data Protection Regulation to ensure that your personal information is adequately protected.
Automatic processing of data
We do not use solely automated decision-making, including profiling, that
produces legal effects or similarly significant effects concerning
individuals.
Legal basis for the collection
The General Data Protection Regulation requires us to identify and set out
the legal basis, or in other words, the legal justification, for
processing your personal information. The following are the legal bases on
which we process your personal data.
Consent: We may process your personal information for the
purposes described in this Privacy Policy with your consent.
Performance of a contract: Where we have entered into a
contract with you, we may use the personal information collected from you
to fulfil the terms of that contract.
Legal obligations: We may disclose information where we
are legally required to do so to comply with applicable laws, governmental
requests, judicial proceedings, court orders, or legal processes, such as
responding to a court order or a subpoena (including requests from public
authorities to meet national security or law enforcement requirements).
Legitimate interests: We may process your personal data
where it is reasonably necessary to achieve our legitimate business
interests.
Responding to business inquiries, website security, fraud prevention,
basic operational analytics where legally permitted, and protecting
company systems.
Your rights
In accordance with Articles 12 to 23 of the General Data Protection
Regulation, the data subject, that is you, has the following rights.
Depending on your location and applicable law, you may have the right to
request access to, correction of, deletion of, restriction of processing
of, or portability of your personal information; object to certain
processing; and withdraw consent where processing is based on consent. You
may also have the right to lodge a complaint with an applicable
data-protection authority. These rights may be subject to legal
limitations and exceptions.
To exercise any of the rights mentioned above, you may use the contact
details provided in this Privacy Policy.
Consequences of non-consent
Where we request personal information, certain information may be
necessary for us to respond to an inquiry, evaluate a project request,
perform a contract, or comply with legal obligations. If required
information is not provided, we may be unable to respond fully or provide
the requested service. Optional information and consent-based processing
may be declined without affecting unrelated services.
Privacy of children
We do not knowingly provide our services to children. If you are a parent
or legal guardian and believe that your child has provided us with
information without your consent, please contact us. Upon verification
that we have collected such information without parental consent, we will
remove the information from our database.
Security of your personal information
We take reasonable measures to ensure that the information we collect from
you is stored securely and protected to the best extent possible. However,
no method of internet transmission or digital storage is completely
secure, and we cannot guarantee absolute security. While we use
commercially reasonable and appropriate security measures to protect your
information, we cannot promise that it will be 100% secure.
Links to other websites or apps
On our website, we may provide links to external websites, apps, or
services. These are not operated by us and therefore are not governed by
our Privacy Policy or practices. We strongly recommend that you review the
privacy policies of such websites or services before engaging with them to
ensure that you do not provide personal information that you do not wish
to share.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in
the law or our privacy practices. We recommend that you review this
privacy policy periodically to ensure it remains in line with your
expectations.
The privacy policy will be effective from the date it is posted on this
page.